Privacy Policy
30 Sept 2026
Who We Are
K2: Training is a strength and run coaching app, available on Google Play (developer: runwithk2) and the App Store, and through our website. K2 is operated by KILOS AND KILOMETRES LTD, a company registered in England and Wales with company number 17030807 and registered address 124 City Road, London, EC1V 2NX. We are the data controller for the personal information described in this policy. If you have any questions, contact us at info@kiloskilometres.com.
Information We Collect
We collect information you give us when you create an account, complete an intake form, message your coach, or use the app. This includes your name, email address, date of birth, sex, height, weight, training history, goals, equipment access, and any injury or health information you choose to share with us. We also collect information generated when you use the app, such as workout logs, exercise performance, heart rate, and other fitness metrics. If you connect a third-party service such as Strava, we receive the activity data you authorise that service to share with us. We collect basic technical information such as device type, operating system, and app usage data to keep the app working properly and to fix problems.
How We Use Your Information
We use your information to create and manage your account, deliver your training programme and coaching, track your progress, communicate with you about your coaching and account, process payments, and improve our services. We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Our Legal Basis
Under UK data protection law, we process your information to perform our contract with you, to meet our legal obligations, and for our legitimate interests in running and improving K2. Health information is processed only with your explicit consent, which you can withdraw at any time by contacting us.
Health Data Utilisation
Our app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics. This data is collected only with your explicit consent and is used exclusively to deliver core app features, including fitness tracking, progress insights, and cross-device synchronization.
We do not share your health data with any third parties, and we do not use this data for advertising or marketing purposes. All health information is stored securely and access is limited to authorized personnel only. We adhere to industry best practices to ensure data protection.
If you choose to delete your account, all associated personal and health-related data will be permanently deleted from our systems.
Service Providers
Our app is delivered using the Everfit coaching platform, and we use trusted providers for payment processing and email. These providers process information only on our behalf, under our instructions, and are not permitted to use it for their own purposes. We never sell your personal information.
International Transfers
Some of our service providers may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK-approved contractual clauses.
How Long We Keep Your Information
We keep your information for as long as your account is active and for as long as needed to provide our services. When you delete your account, your data is deleted as described below, except where we must keep certain records (such as payment records) to meet legal or tax obligations.
Account Deletion
To request the deletion of your personal information from our database, you can submit a request through our in-app settings or contact form available on our platform. For such requests, please write "delete my account" in the subject line, and include your first and last name and e-mail address in the body of the message. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for administrative purposes. Please note that we will store communications you may send through the Service, as well as any comments you may post, and they may not be subject to modification or deletion. You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies from our app and may adjust the settings of your mobile device to prevent the Platform from obtaining location information. However, please note that the Service may rely on cookies and location information to function properly and some parts of the Service may not be available if you disable cookies.
Your Rights
You have the right to access the information we hold about you, correct it, ask us to delete it, restrict or object to how we use it, receive a copy of it in a portable format, and withdraw your consent at any time. To make a request, email info@kiloskilometres.com. We will respond within one month.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Age Requirement
K2 is intended for people aged 18 and over. We do not knowingly collect information from anyone under 18.
Security
We use appropriate technical and organisational measures to protect your information, including encrypted connections and restricted access.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will let you know through the app or by email.
Contact Us
KILOS AND KILOMETRES LTD
124 City Road, London, EC1V 2NX
info@kiloskilometres.com